EAP Counselling Services
Addictions Recovery Singapore provides confidential Employee Assistance Programme (EAP) counselling and workplace support to help employees manage stress, burnout, grief, crisis situations, and addiction-related concerns that may impact work and wellbeing.
*We provide counselling and structured workplace support. We do not prescribe medication; medical review can be recommended where appropriate.
What is EAP counselling?
An Employee Assistance Programme (EAP) is a workplace support programme that provides confidential counselling and practical support for personal and work-related challenges. EAP counselling commonly addresses stress, burnout, emotional distress, relationship strain, grief, and issues that may affect workplace performance.
Common areas of support
- Stress, anxiety, emotional regulation and coping skills
- Burnout prevention and recovery
- Grief and major life transitions
- Workplace conflict and communication challenges
- Addiction-related concerns affecting work (alcohol, gambling, vaping/substances)
- Digital wellbeing (screen time and social media overuse)
How employee mental wellbeing contributes to organisational outcomes
Performance & productivity
- Improved focus, decision-making, and consistency
- Reduced errors and work disruptions
- Lower presenteeism (being present but not functioning well)
Retention & engagement
- Employees feel supported and valued
- Reduced burnout-related resignations
- Healthier team morale and workplace culture
Risk management
- Earlier intervention before issues escalate
- Better handling of crisis, grief, and critical incidents
- Support for addiction-related concerns affecting work conduct and safety
How EAP works
For organisations
- Agree scope (counselling, workshops, manager consults, crisis support)
- Define referral pathways (self-referral and/or HR/manager referral)
- Confirm format (online, onsite, offsite) and scheduling approach
- Optional aggregated utilisation reporting (no personal identifiers)
For employees
- Confidential booking through the agreed process
- Initial assessment and goal-setting
- Focused counselling and skills-based support
- Follow-up plan based on needs and progress
Confidentiality is maintained. Information is shared only with consent, except limited safety/legal obligations.
EAP services provided
1) Confidential 1:1 counselling
- Stress, anxiety, coping skills, emotional regulation
- Burnout recovery planning (boundaries, rest, routines)
- Grief counselling and stabilisation support
- Addiction-related concerns: alcohol, gambling, vaping/substances
- Digital wellbeing: screen time and social media overuse
Formats: Online • Onsite • Offsite (Singapore, by appointment)
2) Manager & HR consultations
- Approaching performance changes with care
- Referring employees to EAP appropriately
- Handling sensitive disclosures and boundaries
- Return-to-work planning after burnout, grief, or crisis
3) Workplace talks & workshops
- Mindfulness for Busy Professionals (practical tools)
- Burnout prevention and recovery
- Stress and resilience skills
- Digital wellbeing: focus and productivity habits
- Alcohol & gambling awareness: early signs and help-seeking
4) Crisis intervention & critical incident support
- Rapid support for employees in acute distress
- Post-incident stabilisation and structured follow-up
- Guidance for HR/leadership on immediate next steps
Why choose us
Confidential and ethical
Clear confidentiality boundaries help employees feel safe seeking support.
Workplace-appropriate support
Structured counselling that focuses on stabilisation, coping skills, and functional improvement.
Flexible delivery
Online, onsite, or private offsite sessions depending on organisational needs.
Estimated pricing guide (Singapore)
Pricing varies based on headcount, utilisation model, session volume, and onsite requirements. Below is a budgeting guide.
| Service | Duration | Estimated Fee (SGD) | Notes |
|---|---|---|---|
| EAP Counselling (Online) | 50–60 min | $200 – $250 / session | Flexible scheduling |
| EAP Counselling (Face-to-face) | 50–60 min | $250 – $300 / session | Private offsite sessions |
| Workplace Talk / Workshop | 60–120 min | From $800 | Custom topic and Q&A |
| Manager / HR Consultation | 45–60 min | $250 – $400 | Guidance and planning |
| Crisis / Critical Incident Support | As needed | Quoted | Depends on scope and urgency |
Common utilisation models include pay-per-use, session bank, or hybrid arrangements with optional aggregated reporting.
FAQ
Is EAP counselling confidential?
Yes. Session content remains confidential. We do not share personal details with employers without consent, except limited safety/legal obligations.
What information does the organisation receive?
Where agreed, organisations may receive aggregated utilisation information (e.g., number of sessions used or broad themes). No identifying or session-specific information is shared.
Can HR or managers refer an employee?
Yes. EAP can be structured as self-referral, HR/manager referral, or hybrid. We can advise on appropriate boundaries and referral language.
How many sessions does an employee typically need?
It depends on the concern and goals. Some employees benefit from a few focused sessions, while others may require a longer period of structured support.
Do you prescribe medication?
No. We provide counselling and workplace support. If medical review is appropriate, employees can be advised to consult a medical doctor or specialist.
Can EAP include onsite workshops?
Yes. Talks and workshops can be delivered onsite or online, including mindfulness, burnout recovery, stress management, and digital wellbeing topics.
Is EAP suitable for SMEs?
Yes. EAP can be scaled. SMEs often prefer session-based or session-bank models to manage cost while providing meaningful support.